Customer Service Award - Independent Retailers
A specific award for independently owned stores! Can you demonstrate how you consistently rise to the challenge by providing their customers with a first class retail experience? Then this is the award for you!
Mystery shoppers will visit your premises to experience your store as your customers do. They will report on all aspects of the customer journey from how you tempt your customers in to how you say goodbye and everything in between.
The mystery shopper will pay particular attention to –
- The initial impact of the store – e.g. window displays, special offers
- How the staff interact with customers
- What you do that goes beyond customer expectations
- How the services you provide delight the customers
Enter on-line before Friday 27th March 2009
sponsored by
Lisburn City Centre Management
Lisburn City Centre Management is once again delighted to be associated with the Lisburn City Business Awards as sponsor of the Customer Service Independent Retailers Award.
Recognised as a vibrant retail destination, Lisburn city is characterised by its range of high quality independent retailers offering a high level of customer service that is both attentive and personal. These serve to complement the mix of high street brands that also feature prominently within the city centre. Surrounding villages also offer the charm and sophistication of niche fashion, food and speciality retailing. With its remit to encourage economic and social regeneration within the city centre, LCCM understands the value good customer service can add to any business, and would like to wish all nominees good luck in this prestigious awards competition.
Contact: 02892 660625