Customer Service Award - Multiple Retailers
Are you a multiple retailer who exceeds customer expectations and focuses on Customer Service as a core business objective? Then enter this award!
This category is open to all branded retail stores, with four or more branches throughout Northern Ireland, who are keen to demonstrate their customer service excellence in the retail marketplace.
Mystery shoppers will visit your store over a number of weeks. They will report on all aspects of the customer journey from how you tempt your customers in to how you say goodbye.
Mystery shoppers will pay particular attention to –
- The initial impact of the store – e.g. window displays, special offers
- How staff interact with customers
- What you do that goes beyond customer expectations
- How the services you provide delight the customers
Enter on-line before Friday 27th March 2009
sponsored by
PRM Group
The PRM Group are delighted to be given the opportunity to sponsor the award for Excellence in Customer Service – Multiple Retailer Award sector for 2009. Lisburn City Chamber of Commerce is to be congratulated on the recognition of Customer Service which plays a very important part in today’s retail business.
As one of the largest Independent chilled, frozen and ambient food distributor servicing retailers throughout Ireland we are particularly pleased to sponsor such a prestigious award and urge business to recognise this by submitting their nominations.
The PRM Group is here to cater to the needs of all customers therefore; if you have any questions or need assistance please either visit our website at www.prmltd.co.uk or alternatively telephone 028 92620200 and we will be happy to put you through to someone who can help